Privacy Policy

Last updated: August 2026

This Privacy Policy describes how Brian Hillier ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from brianhillier.com (the "Site"), or otherwise interact with our services (collectively, the "Services").

In this Privacy Policy, "you" refers to any user of the Services, including customers, website visitors, and others whose personal information we collect.

Please read this Privacy Policy carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we update this policy, we will revise the "Last updated" date at the top of the page and publish the updated version on the Site.

2. Personal Information We Collect

We collect personal information in several ways depending on how you interact with our Site.

When you make a purchase or contact us, you may provide your name, billing and shipping address, email address, phone number, payment confirmation details, order information, and customer support messages. Providing certain information may be required to complete purchases or access certain features of the Site.

When you visit the Site, we may automatically collect certain information about your device and browsing behaviour, including IP address, browser type, device information, pages visited, referring websites, and interaction with the Site. This information helps us improve the functionality, security, and performance of the Site.

We may also receive information from trusted third-party partners, including Shopify which powers our online store, payment processors, fraud prevention and security services, and marketing and analytics providers.

3. How We Use Your Personal Information and Our Legal Basis

Order processing. To process payments, fulfil orders, arrange shipping, and provide order confirmations. Legal basis: performance of a contract.

Customer support. To respond to enquiries, provide assistance, and resolve issues related to orders or services. Legal basis: performance of a contract.

Site improvement. To analyse usage data and improve our website, product offerings, and customer experience. Legal basis: legitimate interests.

Marketing and communications. To send promotional emails and product updates. Legal basis: your consent, or legitimate interests where we contact existing customers about similar products. You may unsubscribe at any time.

Fraud prevention and security. To detect fraud, protect our services, and ensure secure transactions. Legal basis: legitimate interests and legal obligation.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, improve website performance, analyse website traffic, and support marketing activities. Cookies may be placed by us or by third-party services such as Shopify. For more information about how Shopify uses cookies, please visit https://www.shopify.com/legal/cookies.

Non-essential cookies are only set with your consent, which you can give, refuse, or withdraw at any time through our cookie banner. You can also manage cookies through your browser settings, although some features of the Site may not function properly.

5. How We Share Personal Information

We may share your personal information with trusted service providers when necessary to operate our business, including Shopify, payment processors, shipping and logistics providers, analytics providers, marketing partners, and fraud detection services. We may also disclose information when required by law or to protect our legal rights. We do not sell personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission or storage system can be guaranteed to be completely secure. Customers are responsible for maintaining the confidentiality of their account information where applicable.

7. Data Retention

We retain personal information only as long as necessary to fulfil orders, provide customer support, comply with legal obligations, resolve disputes, and enforce agreements. Records required for tax and accounting purposes are retained for six years, as required under UK law. When personal information is no longer required, it will be securely deleted or anonymised.

8. Your Privacy Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to request access to the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your personal information, object to or restrict certain processing, receive your data in a portable format, withdraw your consent at any time where processing is based on consent, and lodge a complaint with the Information Commissioner's Office (ICO).

To exercise these rights, please contact us using the details below. We will respond within one month of receiving your request. We may need to verify your identity before processing your request.

You can contact the ICO at www.ico.org.uk.

9. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

10. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

11. International Data Transfers

Some of our service providers are located outside the United Kingdom, including in the United States. Where personal information is transferred outside the UK, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement, the UK Addendum to the European Commission's Standard Contractual Clauses, or an adequacy decision covering the recipient.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: info@brianhillier.com

Contact form: https://www.brianhillier.com/pages/contact

Data controller: YA Commerce LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States