Privacy Policy

Privacy Policy — Brian Hillier

Last updated: August 2026

This Privacy Policy describes how Brian Hillier ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from brianhillier.com (the "Site"), or otherwise interact with our services (collectively, the "Services").

In this Privacy Policy, "you" refers to any user of the Services, including customers, website visitors, and others whose personal information we collect.

Please read this Privacy Policy carefully.

1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we update this policy, we will revise the "Last updated" date at the top of the page and publish the updated version on the Site. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

2. Personal Information We Collect
We collect personal information in several ways depending on how you interact with our Site.

When you make a purchase or contact us, you may provide your name, billing and shipping address, email address, phone number, payment confirmation details, order information, and customer support messages. Providing certain information may be required to complete purchases or access certain features of the Site.

When you visit the Site, we may automatically collect certain information about your device and browsing behaviour, including IP address, browser type, device information, pages visited, referring websites, and interaction with the Site. This information helps us improve the functionality, security, and performance of the Site.

We may also receive information from trusted third-party partners, including Shopify which powers our online store, payment processors, fraud prevention and security services, and marketing and analytics providers.

3. How We Use Your Personal Information
We use personal information to process payments, fulfil orders, arrange shipping, and provide order confirmations. We also use it to respond to inquiries, provide customer support, analyse usage data, improve our website, send marketing communications where permitted by law, and detect fraud and ensure secure transactions. You may unsubscribe from marketing communications at any time.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, improve website performance, analyse website traffic, and support marketing activities. Cookies may be placed by us or by third-party services such as Shopify. For more information about how Shopify uses cookies, please visit https://www.shopify.com/legal/cookies. You can disable cookies through your browser settings, although some features of the Site may not function properly.

5. How We Share Personal Information
We may share your personal information with trusted service providers when necessary to operate our business, including Shopify, payment processors, shipping and logistics providers, analytics providers, marketing partners, and fraud detection services. We may also disclose information when required by law or to protect our legal rights. We do not sell personal information to third parties.

6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission or storage system can be guaranteed to be completely secure. Customers are responsible for maintaining the confidentiality of their account information where applicable.

7. Data Retention
We retain personal information only as long as necessary to fulfil orders, provide customer support, comply with legal obligations, resolve disputes, and enforce agreements. When personal information is no longer required, it will be securely deleted or anonymised.

8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.

Under UK GDPR and the Data Protection Act 2018, you may have the right to request access to personal information we hold about you, request deletion of your personal information, request correction of inaccurate information, object to or restrict certain processing, and lodge a complaint with the Information Commissioner's Office (ICO). To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.

9. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

10. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

11. International Users
If you access our Services from outside the United Kingdom, please note that your information may be transferred to and processed in the United Kingdom. By using the Site, you consent to this transfer.

12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at info@brianhillier.com or via our contact form at https://www.brianhillier.com/pages/contact.